B-99/A, Thokar-7, behind Zayed College for Girls, Shaheen Bagh, Jamia Nagar, Okhla, New Delhi, Delhi 110025


What is a non-profit E-commerce website, and how is it different from other e-commerce sites?
  • A non profit E-commerce website is an online store operated by a non-profit organization to sell products and raise funds for charitable causes. The key difference from other e-commerce sites is that the profits made from sales are used for charitable purposes rather than being distributed among shareholders or owners.
Can I buy products on your website for personal use, or are they only for charity purposes?
  • Yes, you can buy products on our website for personal use. While the profits made from the sale of these products are directed towards charitable causes, the products themselves are sold to the general public for personal use.
How can I trust that the products sold on your website are of good quality?
  • Our websites usually source products from trusted suppliers or manufacturers and maintain strict quality control measures to ensure that the products meet industry standards. Additionally, customer reviews and ratings can give you an idea of the quality of products offered on the site.
Do your websites offer discounts or coupons on their products?

Yes, Our websites offer discounts or coupons on their products to attract customers and boost sales. These discounts may be seasonal or based on specific events or holidays

Can I donate to a non-profit organization through their e-commerce website?
  • Yes, our websites offer the option to make donations directly to the organization. These donations may be one-time or recurring and can be made at the time of purchase or as a separate transaction.
How do your websites ensure that the proceeds from sales go towards their charitable cause?
  • Our websites typically have a transparent process in place to ensure that profits from sales are directed towards the designated charitable cause. This may include regular financial reporting, audits, or third-party verification.
Are there any tax benefits to shopping on your website?
  • No, we do not offer tax benefits to customers in the form of tax deductions or exemptions for purchases made through this site. However, you will get tax benefits if you donate any amount to us directly on our website 
How do I know which charities or causes your website supports?
  • Our websites usually have information about the charitable causes or people we support. This information includes details about the specific cause, our mission and history, and the impact of the donations made through the site.
Do your websites have a return policy?
  • Yes, our website does have a return policy in place that allows customers to return products within a certain timeframe if they are not satisfied with the product or if it is defective. The specific details of the return policy will vary depending on the site.
Are shipping charges included in the price of products on your websites?
  • Shipping charges will be included in the price of products on our websites. The shipping charges will be based on the order amount or shipping location.
Can I track the status of my order on your website?
  • Yes, we will ensure tracking information for orders so that customers can track the status of their shipment and estimate the delivery date.
How long does it take for products to be delivered when ordered from your website?

Delivery times will vary depending on the product and the shipping method. Our website typically provides estimated delivery times at the time of purchase.

Does our website accept payment through multiple payment modes?
  • Yes, our websites typically accept payment through multiple payment modes, including credit/debit cards, net banking, and digital wallets.
How can I contact customer support on your website?
  • Contact information is displayed on our website for customer support, including email, phone, and address. 
Can I cancel my order ?
  • Yes, customers can usually cancel their order on our website within a certain time frame that is specified in our policy, after an order is placed. The specific cancellation policy will vary depending on the product. 
How can I volunteer or support your organization associated with this website?
  • Our websites usually have information about volunteer opportunities and other ways to support the charitable causes we support on our website or product pages. You can also visit our website
Are there any membership programs or loyalty programs offered by our website?
  • Our website from time to time will offer discounts, exclusive offers, or other benefits to customers. The specific details of these programs will vary depending on the site.
How does our website ensure the privacy and security of customer information?
  • Our website has robust security measures in place to protect customer information, including encryption, secure payment gateways, and regular security audits.
Do your websites have a social media presence, and how can I follow them?
  • Yes, Our websites have a social media presence on platforms like Facebook, Instagram, and Twitter. Customers can follow these pages to stay up-to-date on new products, promotions, and other news related to the site.
Can I leave reviews or feedback for products on your website?
  • Yes, our website allows customers to leave reviews or feedback for products they have purchased. These reviews can be helpful for other customers looking to make a purchase on the site.